Volunteer Impact

Account Set Up

• Complete application
  • Link to desktop-version application
  • Link to mobile-version application
  • This will automatically create a volunteer profile.
  • Please, complete your profile with a photo and any pertinent information that will help people know you and your engagement with the Center.
• Create username and password
• Log on from Center website OR  this link OR My Impact App.
  • Use your newly created username and password for any access method.
• Access “Help” from the top right corner of your volunteer impact account to learn about any task a volunteer maybe allow to do from the software.
• Bookmark the Login link (https://app.betterimpact.com/Login/Login?returnUrl=%2FVolunteer%2FMain&agencyGuid=0e1fc053-703c-4ab8-8cc7-181dcb081824) to your browser bookmark bar.

Get the My Impact App

• Access using this link: https://support.betterimpact.com/siteguide/my-impact-app/ from your phone or tablet.
• Select your device type
• Follow the download instructions
• Use your username and password to login.

MyImpactPage.com- Site Guide

On this webpage under “VOLUNTEER Help” you will find step-by-step instructions and descriptive videos with helpful information about:

• Your Volunteer Profile
  • Update qualifications, interests, availability and others.
• Signing Up
  • Access volunteer opportunities list and calendar and confirm participation.
• Training
  • The Center will create online training materials that will be accessible from your profile account.
• Your Schedule
  • Access opportunities that you have signed up for, withdraw from an activity and more.
• Hours and Feedback Reporting
  • Log new hours and feedback, view hours and feedback, generate a timeclockQR code, and more.

Volunteer Waiver

During your application process, you have created a Volunteer Impact account. To complete your acceptance to the Center’s Volunteer Program, we need a signed Annual Volunteer Liability waiver.

There are two options to submit your completed waiver, but for both of them, you will need to login to your Volunteer Impact Account, using your newly created username and password.

OPTION 1: After logging in to your volunteer impact account, search in the tab “My Profile” and select “Additional Info”. In the section “Forms” select the “2025 Annual Volunteer Liability Waiver (Digital signature)” and complete/sign digitally by clicking the “Sign the document” button. Please, be aware that all volunteer applications will be pending approval until a completed waiver is submitted and for individuals younger than 18 years old their waiver needs to include their parent or guardian’s written consent signature (follow the instructions in Option 2).

OPTION 2: Download the waiver document, which you can access HERE, and sign. After logging in to your volunteer impact account, search in the tab “My Profile” and select “Additional Info”. In the section “Forms” upload your completed waiver for the “Annual Volunteer Liability Waiver” using the “Choose File” button. Please, be aware that all volunteer applications will be pending approval until a completed waiver is submitted and for individuals younger than 18 years old their waiver needs to include their parent or guardian consent signature.

Your Volunteer Impact account will also allow you to review and complete qualifications, search and sign-up for the diverse volunteer opportunities with the Center, report your volunteer hours, provide feedback, access and submit documents, and contact us- all in one place. Please, keep in mind that you can always edit your interests and availability as needed in your account “My Profile”. This information will allow us to communicate more effectively with you and provide information about upcoming opportunities. The Center will also be creating a customized e-learning experience within Volunteer Impact. E-Learning will provide you with access to the required trainings and documentation to participate in our programs. Please note that you will only see opportunities that you are qualified for. If you can’t find a particular volunteer opportunity, please search and review its qualifications.